This Privacy Policy explains how Parab Ventures Pte. Ltd. ("Shotcraft", "we", "us") collects, uses, and protects your information when you use theshotcraft.com and the Shotcraft services (the "Service"). We handle your data in line with applicable laws, including Singapore's PDPA and, where applicable, the EU/UK GDPR.
1.Information we collect
- Account information — your name, email, and password (stored securely) when you create an account.
- Your content — the photographs and notes you upload for critique, coaching, or trip planning.
- Subscription & payment information — your plan and billing status. Payments are processed by Stripe (Merchant of Record via Stripe Managed Payments); we do not store your full card details.
- Usage information — how you use the Service (pages, features, critiques run) and basic device/log data (IP, browser) for security and analytics.
- Communications — messages you send us, such as support requests.
2.How we use your information
- To provide and operate the Service — generating critiques and coaching, planning trips, delivering ebooks, tracking your progress.
- To process your photographs through our AI provider(s) solely to produce the feedback you request.
- To manage your account, subscription, and billing.
- To communicate with you about your account, updates, and support.
- To improve and secure the Service and meet legal obligations.
3.How your photographs are handled
Your photos are stored to provide the Service to you and are processed by our AI provider(s) to generate critiques or coaching feedback. We do not use your photographs to train our own or third parties' AI models without your consent. You retain full ownership, and can delete them and your account data on request.
4.Service providers we use
We share data with trusted providers only as needed to run the Service: Supabase (database, authentication, file storage); Stripe (payment processing and Merchant of Record via Stripe Managed Payments); Anthropic / Claude and other AI providers (to process your content and generate outputs); our transactional email provider; analytics providers where applicable. They process data on our behalf under their own security measures.
5.Cookies
We use essential cookies to keep you signed in and operate the Service, and (optionally) analytics cookies to understand usage. You can control cookies in your browser; disabling essential ones may break parts of the Service.
6.Data retention
We keep your information while your account is active or as needed to provide the Service, meet legal obligations, resolve disputes, and enforce our agreements. You may request deletion of your account and data at any time.
7.Your rights
Depending on your location, you may have rights to access, correct, delete, or export your data, to object to or restrict processing, and to withdraw consent. To exercise them, contact privacy@theshotcraft.com; we will respond within the time required by law.
8.International transfers
We and our providers may process your data in countries other than yours. Where required, we put appropriate safeguards in place.
9.Security
We use reasonable technical and organisational measures, including encryption in transit and access controls. No method is completely secure, and we cannot guarantee absolute security.
10.Children
The Service is not directed to children under 16, and we do not knowingly collect their data. Contact us if you believe a child has provided data and we will delete it.
11.Changes
We may update this Policy and will post the new version with a new date; material changes will be notified where required.
12.Contact
For privacy questions or to exercise your rights, contact privacy@theshotcraft.com (or support@theshotcraft.com). This is also our PDPA data-protection contact.